23andMe, the genetic testing big as soon as valued within the billions, is now navigating Chapter 11 chapter and notifying thousands and thousands of present and former prospects that they might be eligible to file claims as a part of the restructuring course of. The corporate and 11 of its subsidiaries, together with Lemonaid Well being and LPRXOne, filed for chapter safety on March 23 of this 12 months within the Jap District of Missouri. Prospects have been alerted Sunday that they’ve till July 14 to file claims for losses incurred.
The chapter follows a tumultuous 18 months for 23andMe, marked by declining gross sales, government departures, and a devastating knowledge breach that compromised delicate private data of almost 7 million customers. The breach, publicly disclosed in October 2023, uncovered prospects’ names, start years, relationship labels, percentages of DNA shared with family, ancestry studies, and self-reported places, in line with TechCrunch. The fallout triggered a number of class motion lawsuits and a wave of buyer distrust that severely undercut the corporate’s consumer-facing enterprise.
Now, prospects who have been affected by that breach — particularly these notified by 23andMe that their data was compromised between Might and October 2023 — might file what is called a Cyber Security Incident Claim. Those that suffered monetary or different damages because of the breach can submit a declare as a part of the chapter case. Prospects with different forms of grievances unrelated to the cyberattack, similar to points with DNA take a look at outcomes or the corporate’s telehealth providers, might submit a separate declare underneath the General Bar Date Package.
Congress has additionally expressed issues concerning the privateness implications of the chapter.
23andMe’s fall from grace was swift, and its woes have been compounded by its bold however expensive growth into digital well being and telemedicine, which included the $400 million acquisition of Lemonaid Well being in 2021. Initially geared toward diversifying 23andMe’s choices past shopper DNA testing, the strikes strained 23andMe’s monetary sources and didn’t ship the expansion the corporate wanted.
A proposed $30 million settlement in a associated class motion lawsuit over the cyberattack remains on hold because of the chapter proceedings. (23andMe’s attorneys say the settlement is in dispute now that the corporate is in chapter.) Prospects who need to protect their proper to compensation should submit a proper proof of declare no matter their participation within the class motion.
TechCrunch has reached out to 23andMe for remark.
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