Salesforce plans to invest $1 billion in Singapore over the subsequent 5 years because it seeks to gasoline the adoption of its AI agent growth platform, Agentforce.
Salesforce claimed that Agentforce may help alleviate Singapore’s ongoing labor points and increase the nation’s workforce and enterprises by creating “digital workforces” that mix people with autonomous AI brokers.
The initiative follows a current $500 million commitment in Saudi Arabia and another $500 million investment in Argentina by the cloud software program large to broaden its AI and cloud providers, together with Agentforce.
The corporate has been investing in Singapore for practically 20 years, and arrange its first abroad AI Analysis hub within the nation in 2019. Its clients within the nation embrace Singapore Airways, Seize, M1, FairPrice Group and Ocean Community Specific.
The CRM large individually additionally said it has signed a deal with Singapore Airlines to combine Agentforce; Salesforce’s AI layer, Einstein, in Service Cloud; and Information Cloud into the airline’s buyer case administration system. The businesses additionally plan to develop AI options for airways at Salesforce’s AI Analysis hub.
Salesforce has been doubling down on AI for some time now. The corporate is reportedly reducing its workforce by over 1,000 employees whereas hiring about 2,000 individuals to promote new AI merchandise.
Different U.S. tech giants have been investing closely in Southeast Asia as nicely. Final Could, Amazon Net Providers stated it will invest a fresh $9 billion over the next five years in Singapore to develop its cloud infrastructure and providers. And Microsoft final 12 months stated it will make investments $2.2 billion in Malaysia and $1.7 billion in Indonesia over the subsequent 4 years.