HubSpot’s quick informationOur star score: 4/5 Pricing: Strong free model for as much as 5 customers. Paid tiers begin at $15 per seat per 30 days when billed yearly. Key options:
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HubSpot is a well-liked buyer relationship administration platform with strong free and paid options that assist streamline whole gross sales and advertising methods. Its customized pipelines and exercise monitoring make it simply scalable to suit any group’s gross sales and buyer administration wants.
HubSpot stays a top-rated CRM for buyer assist and integration capabilities Nevertheless, should you want software program with extra superior expertise and reporting options, different choices can be found.
1
monday CRM
Staff per Firm Measurement
Micro (0-49), Small (50-249), Medium (250-999), Massive (1,000-4,999), Enterprise (5,000+)
Any Firm Measurement
Any Firm Measurement
Options
Calendar, Collaboration Instruments, Contact Administration, and extra
2
Pipedrive CRM
Staff per Firm Measurement
Micro (0-49), Small (50-249), Medium (250-999), Massive (1,000-4,999), Enterprise (5,000+)
Any Firm Measurement
Any Firm Measurement
Options
Calendar, Collaboration Instruments, Contact Administration, and extra
3
HubSpot CRM
Staff per Firm Measurement
Micro (0-49), Small (50-249), Medium (250-999), Massive (1,000-4,999), Enterprise (5,000+)
Micro (0-49 Staff), Small (50-249 Staff), Medium (250-999 Staff), Massive (1,000-4,999 Staff)
Micro, Small, Medium, Massive
Pricing
- Free CRM: Free for as much as 5 customers with contact administration, quotes, dwell chat, and extra.
- Gross sales Hub Starter: $15 per seat per 30 days, billed yearly, or $20 when billed month-to-month.
- Starter Buyer Platform: $15 per seat per 30 days, billed yearly, or $20 when billed month-to-month. This plan contains entry to Advertising and marketing and Service Begin Hub.
- Gross sales Hub Skilled: $90 per seat per 30 days, billed yearly, or $100 when billed month-to-month, and a one-time $1,500 onboarding charge.
- Gross sales Hub Enterprise: $150 per seat per 30 days, with an annual dedication. A one-time $3,500 onboarding charge applies.
SEE: For extra particulars about HubSpot’s choices and pricing, try HubSpot’s Product and Services Catalog.
Key options of HubSpot
Name monitoring
HubSpot’s name monitoring system permits customers to put and file consumer calls instantly from the browser platform. This method routinely logs and tracks every name to the right buyer profile. It additionally prioritizes outbound calls, enabling gross sales reps to begin every day calls sooner and start promoting sooner.
Gross sales playbooks
HubSpot’s gross sales playbook software program equips gross sales reps with interactive gross sales performs, scripts, guides, and extra. Customers can customise the playbooks to align with their group and promoting type. The software program additionally supplies actual gross sales information, drawing from structured notes and multiple-choice questions and solutions.
Dialog intelligence
HubSpot’s dialog intelligence tracks gross sales rep efficiency on buyer calls and supplies teaching suggestions primarily based on data-driven insights. Customers don’t want to change dialing software program or waste time coaching on a brand new calling service. This characteristic works with HubSpot’s calling instrument, Zoom, JustCall, Kixie, and extra.
Gross sales analytics and reporting
Customers can select from dozens of pre-made report kinds or customise their very own to view enterprise analytics. The stories show pipeline income, particular person gross sales progress, or goal attainment. HubSpot’s analytic characteristic permits admins to watch gross sales actions and create distinctive teaching insights. This instrument advantages companies of all sizes, together with small companies that have to establish market and buyer patterns.
PREMIUM: Discover a full CRM characteristic comparability.
HubSpot professionals and cons
| Professionals | Cons |
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Options to HubSpot
HubSpot’s dashboard and pipeline customization have limitations, and its greater assist tiers and add-ons might be pricey. Some options, like Pipedrive, Zoho CRM, and Creatio, provide comparable core options of their free tiers with extra expertise options..
When researching the appropriate CRM in your group, first contemplate your funds, whether or not the software program focuses on your trade, and it scales to satisfy the scale and desires of your online business. For our full overview of options, see our HubSpot Options web page.
DOWNLOAD: Evaluate the highest CRMs for small companies.
| Software program | HubSpot CRM | Pipedrive | Zoho CRM | Creatio |
|---|---|---|---|---|
| Customized dashboards | Restricted | Sure | Restricted | Sure |
| Native integrations | Sure | Sure | Sure | Sure |
| Third-party integrations | Sure | Sure | Sure | Sure |
| AI-powered options | Sure | Sure | Sure | Restricted |
| Free trial | No | 14 days | 15 days | 14 days |
| Beginning value* | Free beginning value | $14 per person per 30 days | Free beginning value | $15 per person per 30 days |
* Pricing particulars are primarily based on annual subscription charges. Totally different charges could apply for per-month billing.
Pipedrive
Pipedrive is a user-friendly CRM recognized for its visible pipelines that simplify gross sales processes. It’s a nice possibility in order for you sales-focused software program with none extra advertising instruments. Though Pipedrive doesn’t provide a free-for-life model, its beginning value stays aggressive. For a more in-depth look, try my detailed comparability of Pipedrive and HubSpot.
SEE: For extra info on Pipedrive, try my Pipedrive overview.
Zoho CRM
Zoho CRM affords gross sales and advertising options, much like HubSpot however locations a larger emphasis on social media advertising and on-line lead technology. The platform is straightforward to navigate and affords extra superior information and forecasting options than HubSpot. I’ve a full comparability breakdown of Zoho CRM and HubSpot that I like to recommend trying out.
SEE: For extra particulars, discover this in-depth overview of Zoho CRM.
Creatio
Creatio is a no-code platform that helps advertising, gross sales, and repair groups. It affords end-to-end gross sales administration instruments to fully automate workflows. When you can simply customise Creatio with none coding experience, it doesn’t present a free model of its platform. If you would like a free CRM with much more AI performance, I like to recommend HubSpot over Creatio.
SEE: Wish to know extra? Learn my overview of Creatio.
Evaluate methodology
To overview HubSpot and its choices, we used our inhouse rubric of standards that we contemplate most essential for assessing common CRM software program. Subsequent, we in contrast HubSpot towards trade requirements on this scoring instrument. We relied on HubSpot’s personal on-line sources and included actual person suggestions and rankings.
Beneath is the breakdown of the factors used to attain HubSpot:
- Value: Weighted 25% of the whole rating.
- Core options: Weighted 25% of the whole rating.
- Customizations: Weighted 15% of the whole rating.
- Integrations: Weighted 15% of the whole rating.
- Ease of use: Weighted 10% of the whole rating.
- Buyer assist: Weighted 10% of the whole rating.
FAQs
Is HubSpot CRM?
Sure, HubSpot is a well-rounded and accommodating CRM resolution that continuously ranks extremely in CRM guides. As one of many high CRM software program suppliers, HubSpot helps companies establish leads, nurture relationships, and acquire priceless perception into enterprise methods. It helps end-to-end gross sales processes and affords scalability to satisfy the wants of firms of all sizes and industries.
How a lot does HubSpot CRM value?
HubSpot pricing begins with their free CRM, which incorporates options like AI capabilities, contact administration, deal pipelines, assembly schedulers, and dwell chat. From there, pricing is per person or seat. The Starter tier prices $15 per person, per 30 days.
What options does HubSpot CRM provide?
HubSpot supplies a number of options, together with:
- Segmenting incoming leads primarily based on preset scores.
- E mail monitoring.
- Customized reporting dashboards.
- Social media integrations.
- Assist for a number of currencies.
- E-signature assortment.
- Particular person gross sales consultant productiveness monitoring.
How does HubSpot evaluate to different CRMs?
HubSpot stands out by providing extra free instruments, AI performance, and integrations than most CRM suppliers. Its advertising, gross sales, and repair options cater to industries similar to banking, hospitality, e-commerce, B2B, and expertise. Nevertheless, HubSpot’s higher-tier plans are considerably dearer than these of its rivals.