Kintsugi, a Silicon Valley-based startup that helps corporations offload and automate their gross sales tax compliance, has raised $18 million in new funding led by world oblique tax expertise resolution supplier Vertex. The startup plans to allow extra small and medium companies to make use of its AI-enabled capabilities for tax calculations and filings.
The continuing progress of e-commerce and cross-border commerce, mixed with more and more advanced tax laws, has pushed world demand for tax automation options. Kintsugi goals to help corporations with its software program that integrates with revenue-generating factors, whether or not that’s Shopify, Stripe, Chargebee, Quickbooks, or a customized API implementation. This helps carry a 360-view of income and lets the startup ingest the information and calculate taxes immediately.
“Our aim is like what Uber did for taxi cabs and Stripe did for bank card funds. We wish to do it for the compliance piece in 171 nations,” mentioned Pujun Bhatnagar (pictured above, left), co-founder and CEO of Kintsugi, in an unique interview.
Based in 2023, the San Francisco-based startup thought-about the 2018 Supreme Court ruling, which allowed states to make on-line sellers accumulate gross sales tax even when they don’t have a bodily retailer within the state, as a turning level for the trade. It affected e-commerce companies whereas serving to states to develop their tax collections. Current automated tax compliance corporations together with Avalara capitalized on the shift to boost their revenues. Nonetheless, new-age startups like Kintsugi started leveraging AI developments to carve out their market share.
“We’re half the price of Avalara, and we exchange the CPA (Licensed Public Accountant) as properly. So, only a common operator can, what we are saying is, in seven clicks and three minutes, set up our app, and we are going to let you know what your gross sales tax legal responsibility is, after which you possibly can go in and click on and spend lower than three minutes each month to file your gross sales tax,” Bhatnagar informed TechCrunch.
The startup permits companies to calculate their gross sales tax legal responsibility free of charge, although it fees them for tax submitting. It additionally supplies an choice to activate auto remit to file gross sales tax robotically after calculating the information it ingests via completely different revenue-generating channels.
Kintsugi generated $3 million in annual income final 12 months and goals to cross $10 million by the tip of 2025. The startup additionally touts having a 0.1% churn fee, with a base of two,400 clients — starting from pre-revenue companies to corporations producing roughly $50–$80 million in income and even these with $500 million in income.
Pennsylvania-based Vertex has discovered Kintsugi enhances its present concentrate on large enterprise multinational companies and sophisticated mid-market companies.
“We at Vertex have relationships with a few of the largest corporations on the planet who run marketplaces, who run e-commerce companies, and we’re not immediately within the enterprise of servicing small corporations,” Chirag Patel, chief technique officer at Vertex, informed TechCrunch. “Whereas Kintsugi is extremely specialised and extremely good at it and might scale that enterprise mannequin, which is difficult to do. So, it’s the 2 corporations collectively.”
Phrases of the settlement embrace a $15 million minority funding representing a ten% possession curiosity in Kintsugi, IP sharing, and a business partnership primarily based on a revenue-sharing mannequin. The startup has additionally raised an extra $3 million from its present traders. General, the recent funding has valued the startup at $150 million post-money, up from the $80 million it was valued at in November.

Along with its fairness funding, Vertex has dedicated to speculate $10-$12 million in Kintsugi this 12 months to make the most of its IP for AI integrations.
“We’re already investing in AI, however we’re a publicly traded firm that has quarterly pressures,” mentioned Patel. “So to the extent we will speed up a few of that by leveraging the innovation that’s occurring at Kintsugi.”
Kintsugi already has revenue margins of over 93%, Bhatnagar informed TechCrunch.
The startup, which employs 95 folks, beforehand expanded from the U.S. to Canada and Europe, now plans to go dwell in South America, Africa, and the Jap world, together with India and China.
Presently, SaaS corporations comprise 45% of Kintsugi’s buyer base, making 5.5 million transactions valued at $7.7 billion. Nonetheless, the partnership with its 47-year-old investor, Vertex, is probably going to assist the startup get clients throughout completely different sectors.