Google has now acknowledged the problems and “has been actively engaged on” an answer to repair them according to a new support page entry. “We’ve not too long ago rolled out updates geared toward considerably bettering media receiving efficiency,” mentioned Google group supervisor Monika Y. “We’re hoping you’ll see a noticeable distinction now. Nonetheless, we additionally know that points will be complicated, and we’re dedicated to getting this proper.”
Google hasn’t specified which media points these Messages updates are addressing, however it’s possible making backend server adjustments as customers aren’t required to obtain or set up something new. The repair additionally might not totally resolve the problems for everybody as Google is asking folks to submit suggestions in the event that they’re “nonetheless seeing issues.” At least one impacted user has reportedly “seen a distinction not too long ago in obtained RCS pictures” for the reason that updates began rolling out.