Intercourse toy maker Lovense caught leaking customers’ e mail addresses and exposing accounts to takeovers | TechCrunch


A safety researcher says intercourse toy maker Lovense has failed to totally repair two safety flaws that expose the non-public e mail deal with of its customers and permit the takeover of any person’s account.

The researcher, who goes by the deal with BobDaHacker, published details of the bugs on Monday after Lovense claimed it will want 14 months to repair the issues in order to not inconvenience customers of a few of its legacy merchandise.

Lovense is likely one of the largest makers of internet-connected intercourse toys, and is claimed to have more than 20 million users. The corporate made headlines in 2023 for changing into one of many first intercourse toy makers to combine ChatGPT into its merchandise. 

However the inherent safety dangers in connecting intercourse toys to the web can put customers liable to real-world hurt if one thing goes unsuitable, together with gadget lock-ins and information privateness leaks.

BobDaHacker stated they found that Lovense was leaking different folks’s e mail addresses whereas utilizing the app. Though different customers’ e mail addresses weren’t seen to customers within the app, anybody utilizing a community evaluation software to examine the information flowing out and in of the app would see the opposite person’s e mail deal with when interacting with them, equivalent to muting them. 

By modifying the community request from a logged-in account, BobDaHacker stated they may affiliate any Lovense username with their registered e mail deal with, doubtlessly exposing any buyer who has signed as much as Lovense with an identifiable e mail deal with.

“This was particularly unhealthy for cam fashions who share their usernames publicly however clearly don’t need their private emails uncovered,” BobDaHacker wrote of their weblog put up.

TechCrunch verified this bug by creating a brand new account on Lovense and asking BobDaHacker to disclose our registered e mail deal with, which they did in a couple of minute. By automating the method with a pc script, the researcher stated they may get hold of a person’s e mail deal with in lower than a second.

BobDaHacker stated a second vulnerability allowed them to take over any Lovense person’s account utilizing simply their e mail deal with, which could possibly be derived from the sooner bug. This bug lets anybody create authentication tokens for accessing a Lovense account with no need a password, permitting an attacker to remotely management the account as in the event that they have been the actual person. 

“Cam fashions use these instruments for work, so this was an enormous deal. Actually anybody might take over any account simply by realizing the e-mail deal with,” stated BobDaHacker. 

The bugs have an effect on anybody with a Lovense account or gadget.

BobDaHacker disclosed the bugs to Lovense on March 26 by way of the Internet of Dongs, a venture that goals to enhance the safety and privateness of intercourse toys, and helps report and disclose flaws to device makers

In keeping with BobDaHacker, they have been awarded a complete of $3,000 by way of bug bounty web site HackerOne. However after a number of weeks of backwards and forwards disputing whether or not the bugs have been really mounted, the researcher went public this week after Lovense requested 14 months to repair the issues. (Safety researchers usually grant distributors three months or much less to repair a safety bug earlier than going public with their findings.) The corporate instructed BobDaHacker in the identical e mail that it determined towards a “quicker, one-month repair,” which might have required forcing prospects utilizing older merchandise to improve their apps instantly.

The researcher notified the corporate forward of disclosure, per an e mail seen by TechCrunch. BobDaHacker stated in a weblog put up replace on Tuesday that the bug could have been recognized by one other researcher way back to September 2023, however the bug was allegedly closed and not using a repair. 

Lovense didn’t reply to an e mail from TechCrunch.

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