Provide chains have had a tumultuous few years, starting in 2020, when COVID-19 upended legacy international provide chains. Extra lately, the “TikTok-ification” of retail has corporations like Shein and Temu creating new merchandise consistently as shopper calls for change on the similar speedy tempo.
Pendulum goals to assist corporations higher plan for provide and demand on this new on-demand financial system.
Pendulum’s software program connects all of an organization’s fragmented inner information sources, like stock, procurement, and pricing, into one AI-powered mannequin that’s meant to assist corporations predict and optimize their provide and demand.
Co-founder and CEO Benjamin Fels instructed TechCrunch that getting provide and demand proper helps corporations not solely enhance their margins but in addition scale back waste. “The one strongest factor you are able to do as a retailer to grow to be extra sustainable is completely nail provide versus demand,” Fels stated. “If you realize every thing you make any individual needs, you’re going to dramatically decarbonize your operations, and you’re going to improve at huge scale your margins.”
Fels initially bought the concept for Pendulum after he spent years on the derivatives buying and selling ground and oversaw groups constructing AI-enabled prediction merchandise for provide and demand on the monetary facet. Fels stated he puzzled if that very same method would additionally work for provide and demand within the provide chain world.
He launched Macro-Eyes in June 2013 alongside Suvrit Sra at MIT to seek out out. The pair spent years doing analysis and improvement round this idea. When the corporate was able to commercialize and lift institutional capital in 2023, they rebranded to Pendulum.
Pendulum now works with enterprises throughout retail, healthcare, and nationwide protection. Victoria Secret-owned Adore Me and the U.S. Division of Protection are clients.
Pendulum is saying a $22 million funding spherical that features $11 million of non-dilutive capital, for analysis and improvement, and $11 million in enterprise capital from companies together with: Lowercarbon Capital, Cross Border Affect Ventures and Decisive Level, amongst others. Fels stated the corporate plans to make use of the funding to assist the corporate get to scale with a core set of consumers, proceed to develop its buyer base, and enhance its product.

Along with the funding information, Pendulum additionally introduced that Jean-François Gagné, the co-founder of Ingredient AI — which was acquired by ServiceNow in 2020 for $230 million — is becoming a member of the corporate because the chief technique and product officer.
“I noticed that JF not solely had this perception on bringing AI to the enterprise, but in addition this wealthy historical past throughout provide chain and throughout a number of these elementary optimization issues,” Fels stated. “After a number of three-hour straight conversations, it simply clicked that JF wanted to steer the product imaginative and prescient, and wanted to steer technique round how we take this to scale.”
Provide chain tech has grow to be a scorching class ever because the pandemic shined a light-weight on how fragility of present international provide chains. Fels thinks that Pendulum stands out as a result of its algorithmic method was constructed on a decade of analysis and improvement.
“Folks have been making an attempt to optimize provide chains for five,000 years,” Fels stated. “During the last two or three years, the volatility and the uncertainty each round provide and round demand, has simply hit each retailer, each group that’s uncovered to provide chain, with great pressure. We felt that actually required a special type of response.”